Policies

Shop Policies

Shipping

All non-custom items are shipped within 2 business days of the receipt of order. All packages are shipped USPS.

In the event that your order is lost in transit, please contact me as soon as possible. For regularly offered items, I will either ship a new item or offer a refund. For one of a kind and custom pieces, I will work with you to either create some identical/similar where possible, or offer a refund.

I currently limit shipping to customers within the United States. I hope to offer international shipping in the future.

Returns

Life happens: colors may look different in person, shipping disasters sometimes occur, or something may just not be quite right. I am more than happy to work with you to make things right. Please contact me at filledecuivre@gmail.com to begin a return or exchange.

I accept returns on non-custom items in new condition for 30 days from delivery date. Once you have contacted me via email to initiate a return, I will send you a shipping label to begin the process.

Privacy

Please see our full privacy policy here.